In my opinion

Richard J Hannah: Richard Hannah is Consulting Director at Smart Resource Solutions, with 30+ years of experience in large-scale IT transformation, outsourcing, and digital strategy. A former contracts lawyer and programme management professional, Richard has led high-stakes, multi-million-pound projects for Fortune 500 companies and government clients. He specialises in bridging strategic vision and operational delivery, helping organisations realise maximum value from their IT outsourcing contracts. Passionate about people, culture, and innovation, Richard empowers clients to transform outsourcing agreements into sustainable competitive advantage. Richard is ex-Forces, the Son of West African immigrants and is married with grown up Children.